Returns, Refund & Privacy Policy

Terms of Sale
The following Terms of Sale will govern the sale between Tikimaster.com (the Seller) and you, our Customer, for any item purchased from our website. By buying from us, you agree to these terms. 

Payments
We accept the following methods of payment: major credit cards (Visa, MasterCard, Discovery, AmericanExpress, JCB and more), Paypal, company checks. We prefer payment by major credit cards.

Price
All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal, and international taxes and fees apply.

Shipping and Delivery
We currently ship all over the world except in high risk countries. Shipping and handling charges apply to all orders, unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number or weight of items shipped, carrier used, destination of order, and whether you requested expedited delivery.

We ship items within 2 business days of payment clearance. All delivery dates are estimates and are not guaranteed.

Refunds and Returns
If you are not satisfied with your order for any reason, you may return it for a full refund within 14 days of receipt. Shipping is not refundable, and you will bear the cost of return shipping. Items must be returned in the condition in which they arrived and in their original packaging.
We accept returns only with a return authorization. In order to obtain a return authorization, you must contact Tikimaster.com at (877) 677-4440 within 14 days of receipt.

Bamboo and thatch products are none returnable

Privacy Policy: Information Collection, Use, and Sharing:

"The personally identifiable information that you provide to us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use Pixel Tags to collect additional information regarding your browsing experience. This information will be used to make our future marketing efforts more efficient and to provide you with a more relevant and timely brand and shopping experience. This information may also be shared with our third party service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your name and address with other marketers, please email us at sales@tikimaster.com."

At TikiMaster, we have a huge respect for your privacy. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. Information collected may include IP addresses, cookie identifiers and website activity. You may opt out here. We promise to not share your e-mail address, or any other customer information, with third parties. Your information is used, as necessary, to fulfill orders, keep you informed (if you wish) and for customer service. If you have any questions about the details of our privacy policy, please do not hesitate to contact us.